Privacy Policy

Effective Date: 25/12/2024

At Empire Global Logistics Co., Ltd., we value your privacy and are committed to protecting the personal data that you share with us. This Privacy Policy explains how we collect, use, and protect your personal data, and your rights regarding your information under the Personal Data Protection Act (PDPA) in Thailand. By accessing or using our website www.empireglobal.co.th, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

1. Personal Data We Collect

We may collect the following types of personal data from users of our website:

• Email address – for newsletter subscriptions or user accounts.
• Technical data – such as activity logs.
• IP address – for analytics and security purposes.
• Device information – such as type of device, operating system, browser type, and device identifiers.
• Cookies and tracking data – for analyzing website traffic and improving user experience.

2. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• Providing services – such as sending newsletters, creating user accounts, and offering other services you request.
• Analyzing website usage – to improve the functionality and user experience of our website.
• Sharing information – to share and manage information within our organization.
• Complying with legal obligations – such as processing requests or fulfilling regulatory requirements.

3. Sharing or Disclosure of Data

We do not share or disclose your personal data to third parties, except as required by law or with trusted service providers who assist us in operating our website and providing services. These third-party providers are obligated to protect your information in a manner consistent with this Privacy Policy.

Disclosure of Personal Data

We may disclose your personal data to the following parties in certain circumstances:

1. Within the Organization: We may disclose your personal data within our organization to provide and develop our products or services. We may combine information internally across different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.
2. Law Enforcement: Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by government authorities such as courts or other legal entities.
3. Advertising and Marketing: We may send certain information or newsletters to utilize your preferences via your email. If you no longer want to receive communications from us, you can contact us through our email.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website. Cookies are small files stored on your device that help us collect information about your usage of our website. You have the option to accept or reject cookies when you visit our site.

We use the following types of cookies:

• Essential cookies – Necessary for the operation of our website, such as authentication and session management.
• Analytics cookies – To help us understand how visitors use our website, so we can improve functionality and user experience. For example, we use Google Analytics to analyze website traffic. For more information, please visit Google’s Privacy Policy.
• Advertising cookies – Used to show relevant ads based on your browsing activity and interests.

You can manage your cookie preferences through our cookie consent banner or your browser settings. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure. These measures include administrative, technical, and physical safeguards as well as access controls.

6. Data Breach Notification

We will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after becoming aware of a breach, unless the breach is unlikely to result in a risk to your rights and freedoms. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without delay through our website, SMS, email, telephone, or registered mail (if applicable).

7. Your Rights Regarding Personal Data

Under the PDPA, you have the following rights regarding your personal data:

• Access – You may request access to the personal data we hold about you.
• Correction – You can request corrections to any inaccurate or incomplete data.
• Deletion – You may request the deletion of your personal data.
• Withdraw Consent – If we process your data based on consent, you can withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing before the withdrawal.

To exercise your rights, please contact us using the details provided in the Contact Information section.

8. Data Retention

We will retain your personal data for as long as necessary during the period you are a customer or under a relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless the law requires or permits a longer retention period. We will erase, destroy, or anonymize your personal data when it is no longer necessary or when the period lapses.

9. Contact Information

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

• Company Name: Empire Global Logistics Co., Ltd.
• Contact Email: yot@empireglobal.co.th
• Phone Number: +662 215 1769

10. International Data Transfers

We do not transfer your personal data outside of Thailand. All data is stored and processed within Thailand.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the Effective Date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.