Terms and Conditions
Effective Date: 25/12/2024
Welcome to www.empireglobal.co.th, owned and operated by Empire Global Logistics Co., Ltd. (referred to as "we", "us", or "our"). By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions.
1. Acceptance of Terms
By using this website and our services, you agree to these Terms and Conditions and any other policies or guidelines provided on the site. If you do not agree with these terms, please do not use our website.
2. Services Provided
www.empireglobal.co.th provides logistics, shipping, and related services, including transportation, tracking, warehousing, and delivery solutions for businesses and individuals within Thailand and internationally. The services available on our website may change at any time, and we reserve the right to discontinue or modify any part of the website or services without prior notice.
3. User Responsibilities
- You agree to provide accurate, current, and complete information when using our website and services.
- You must be at least 18 years old to use our services.
- You agree not to misuse or disrupt the operation of the website or services in any way.
- You are responsible for maintaining the confidentiality of your account and password, if applicable, and for all activities that occur under your account.
4. Account Registration
To use certain features of our website, you may be required to create an account. You are responsible for ensuring that all information provided during registration is accurate and up-to-date. You must immediately notify us of any unauthorized use of your account.
5. Fees and Payments
By using our services, you agree to pay any fees associated with the services provided. Fees are typically based on the type, size, and destination of the shipment or logistics service. Payment must be made according to the payment terms specified during the checkout process. We accept various payment methods, including credit/debit cards, bank transfers, or other methods as outlined on the site.
6. Shipping and Delivery
We aim to ensure timely delivery of all shipments. However, we do not guarantee delivery times, as they may be subject to factors beyond our control (e.g., weather, customs, or transportation delays). You are responsible for providing accurate shipping information, and we are not liable for any delays or lost shipments due to incorrect or incomplete information provided by you.
7. Privacy and Personal Data Protection
- We respect your privacy rights and will comply with our Privacy Policy in accordance with the Personal Data Protection Act (PDPA) of Thailand.
- By using our services, you agree to the collection and processing of your personal data as described in our Privacy Policy.
- In case of any violation or breach regarding personal data, we will take action in accordance with the provisions of the PDPA and applicable legal measures.
8. Intellectual Property
All content on the website, including text, graphics, logos, images, videos, and software, is the property of Empire Global Logistics Co., Ltd. and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent from us.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability for any claim related to the services provided is limited to the amount paid for the service in question.
10. Indemnity
You agree to indemnify and hold Empire Global Logistics Co., Ltd., its officers, employees, and agents harmless from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the website or services, or your violation of these Terms and Conditions.
11. Termination
We reserve the right to suspend or terminate your account and access to the website at our discretion if we believe you have violated these Terms and Conditions. Upon termination, you must cease all use of our services and website.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Thailand. Any disputes arising out of or relating to these terms shall be resolved through the courts in Thailand.
13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use the website after such changes are posted, you agree to be bound by the updated Terms and Conditions.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at: